If you still experience issues, continue to the next step. If you still experience issues, restart your computer, and try launching the Planner again.Try launching the Planner (opening a plan).This should force a refresh of the current page and remove anything remaining in the cache. With the browser in focus, press Ctrl+F5.This will result in other sites requesting login information again and may slow initial load of others. Click the CLEAR DATA button (Chrome image is shown).With the browser in focus, press Ctrl+Shift+Delete.Start a new browser session or open a different browser.If you experience issues launching the Planner (opening a plan) AFTER downloading and installing the Turbo plug-in, your browser’s cached data could be causing the problem. If the Planner fails to launch, continue to the next step. ![]() Try launching the Planner (opening a plan). Whitelist all the Spoon/Turbo plugin installation folders. If you experience issues downloading the Turbo plug-in, there may be a conflict between the new Turbo plug-in and your antivirus or firewall programs. You may need assistance from your IT staff to perform the following.
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